Accepted Payments

We accept credit card payments (Visa, Mastercard) for invoices up to $2,000 CAD

Transaction Limit

• Credit card payments are limited to $2,000 CAD per invoice
• Payments must not be split across multiple transactions to bypass this limit without prior approval

Authorization

• All payments are subject to approval by the card issuer
• We reserve the right to decline or cancel any transaction that cannot be verified

Billing Information 

Customers must provide accurate and complete billing details, including:

• Cardholder name
• Billing address
• Valid card information 

Incorrect or mismatched information may result in delays or declined payments. 

Security & Compliance

All credit card transactions are processed securely in accordance with Payment Card Industry Security Standards Council (PCI DSS) standards and applicable Canadian privacy laws, including Personal Information Protection and Electronic Documents Act (PIPEDA).

We do not store full credit details

Fraud Prevention

We may:

• Request additional verification for certain transactions
• Refuse payment if fraud or unauthorized use is suspected

Refunds

• Approved refunds will be issued to the original credit card used for payment
• Processing times may vary depending on your financial institution

Alternative Payment Methods

For invoices over $2,000 CAD, or where credit card payment is not preferred, we accept:

• E-transfer to ar@rotechmotor.ca(no password required)
• EFT/Direct Deposit (contact for bank details)
• Cheque (invoiced items will not be shipped until payment has processed)

Contact

For payment questions or to arrange alternative payment methods, please contact:

Call: 1-236-600-0137

Email Accounts Receivable: ar@rotechmotor.ca